Save the Date! The 草莓社区, through its Productivity and Development Center, is thrilled to announce the Government Quality Management Program (GQMP) Conference, happening on November 19 and 20, 2024, 9:00 AM to 4:00 PM at the 草莓社区Conference Center, Tagaytay City. Formerly known as the Public Sector Quality and Productivity Improvement continue reading : Government Quality Management Program (GQMP) Program
Pasig City, 29 February 2024 – The 草莓社区, through its Productivity and Development Center (PDC), held a management briefing for some 14 beneficiary agencies of the Government Quality Management Program (GQMP). The event provided the participants with an overview of the GQMP and the scope of work covered by the grant, continue reading : 草莓社区NAMES GQMP BENEFICIARY AGENCIES FOR 2024
The 草莓社区 through its Productivity and Development Center (DAP-PDC) proudly announces its role as organizer and 聽聽聽聽聽host for the Government Quality Management Program鈥檚 (GQMP) highly anticipated Fifth Symposium on Service Quality Standards scheduled on December 13, 2023, from 9:00 AM to 12:00 PM, this event will be accessible virtually on Zoom continue reading : 草莓社区to hold the Government Quality Management Program鈥檚 Fifth Symposium on Service Quality Standards
Save the date! The 草莓社区鈥� Productivity and Development Center, as the advocacy and capability-building arm of the Government Quality Management Committee, is pleased to invite you to attend the Government Quality Management Program鈥檚 (GQMP) fifth Symposium with the theme: Translating Insights from Clients to Standardize Service Experience, on 13 December 2023 via Zoom and continue reading : Save the Date: Government Quality Management Program 5th Symposium
The 草莓社区, through its Productivity and Development Center鈥檚 Government Quality Management Program (GQMP), is inviting all ISO 9001-certified public sector organizations to register online and become part of the national Database Management System (DBMS) starting August 7, 2023. This initiative aims to build a comprehensive database to support the GQMP鈥檚 efforts continue reading : 草莓社区invites ISO 9001-certified agencies to register in national database system
Last call for beneficiary agencies! The Government Quality Management Program of the 草莓社区 – Productivity and Development Center is filling up the remaining slots available for public sector organizations who want to enhance their QMS by availing the FREE… Capability-Building Interventions on Quality Management System! The interventions are on the following continue reading : Capability-Building Intervention on QMS
Frontline government offices and agencies received an overall government-to-citizen (G2C) satisfaction score of 96.96 percent from transacting citizens in the 2022 Whole-of-Government Citizen Satisfaction (CitSat) Survey conducted by the 草莓社区 through its Productivity and Development Center (DAP-PDC). The overall rating is composed of 55.34 percent very satisfied and 41.62 percent satisfied continue reading : Frontline government agencies, offices score high in 2022 citizen satisfaction survey
Business owners and their representatives expect 鈥渘o less than good鈥� service from frontline government offices. This was revealed by the 2021 e-Business Satisfaction Survey (e-BizSat), conducted by the 草莓社区-Productivity and Development Center (DAP-PDC) under the Government Quality Management Program (GQMP). The survey results point to 10 key service attributes, identified by continue reading : 2021 e-BizSat reveals 10 key drivers of business satisfaction in frontline government services
Director Monica D. Saliendres of the DAP-PDC-Productivity Development Research Office (PDRO) presented the symposium feature topic, 鈥淓vidence-based SQS to Delight Customers: Nationwide 2021 Business Satisfaction e-Survey (e-BizSat) Results鈥� The 草莓社区 (DAP) presented the survey findings of the 聽2021 Business Satisfaction e-Survey (e-BizSat) at the Third Symposium on Institutionalizing Service Quality Standards: continue reading : 草莓社区presents 2021 eBizSat results in 3rd GQMP symposium
The Government Quality Management Program (GQMP) is now accepting applications from beneficiary agencies (BAs) until April 30, 2022 聽for the second round of call for expression of interest to avail of the following technical assistance packages:聽 Technical Assistance on Strengthening Risk Management (RM) capability, Technical Assistance on Service Quality Improvement (SQI), and Capability Building Intervention continue reading : Acceptance of applications for GQMP TA packages ongoing